Short description: Very powerful all-in-one help center including Live Help, Support Tickets and FAQ. Features include unlimited operators/departments, monitor visitors, initiate chat, collect visitor’s information, track visitor’s footprint, autosave chat transcripts, canned messages, leave a message, auto-assign tickets to operators, unlimited FAQ topics.
Homepage: http://www.helpcenterlive.com/
Help Center Live support forum
(We are not associated with the support forum)

Read original blog post