Resume

OBJECTIVE: To continue to expand the breadth of my software engineering skills while implementing creative solutions that demonstrate the benefits of free open source technologies.

QUALIFICATIONS
-  5+ years experience in customized implementations of WordPress and WPMU
-  Excellent customer and public relations skills.
-  Solid understanding of how to build and maintain websites.
-  Comfortable working in Windows and Macintosh environments.
-  2006 graduate of executive leadership development series with special focus on best practices of project management.
- Created an internet social service hub, Cybercasemanager.com, with Cincinnati and Chicago implementations, designing a customized version WPMU. My work in concept and development was awarded the 2005 Special Project of Strategic Significance by the largest social service agency in the TriState area.

EMPLOYMENT
2008-2009 Web Content Manager Hyde Park Community United Methodist Church. Coordinating web-based initiatives, updating content, trouble shooting network and web related challenges for members and staff.

2008-Present Home Buyer’s Warranty Customer Service Representative, RDI Marketing Services.
Interactive Intelligence  Software (IRIS) implementation, assessing claims, assigning contractors, trouble shooting customer service issues.

1997-2007    CSP, Talbert House SAMI Community Case Management
Clinical Service Provider for an outpatient mental health and substance abuse program providing community case management and advocacy services for adults dually diagnosed with a major mental illness & substance abuse.  Job duties included service as super-user/department trainer for medical documentation software.

EDUCATION
1993-1996 Graduate Studies, University of Cincinnati, Psychology.
Human Factors, special focus on issues of human/machine interaction.
1990-1993    BA, University of Cincinnati, Department of Psychology

INTERESTS:
- Created and maintain nasttrinity.org for a local United Methodist Church.
- In addition to WordPress and WPMU, I’m involved in the customization and development of several open source projects, including phplist (an email list/newsletter management platform), dotproject (a project management platform), osticket (a customer service request tracking system), as well as oscommerce (an ecommerce platform).
- Currently developing a customized WPMU implementation for MyStarWarsCollection.com
- Active year-round in soccer and running. Player/manager of a coed indoor soccer team.  I have completed 11 marathons, and will be participating in the 2009 Louisville Ironman competition.